Plenty of books are filled with lists of questions, but asking questions without a clear objective is like playing the question lotto. Very occasionally you might get lucky and win, but most of the time you will come up empty-handed. That’s a loss for you and for your team member. There is rarely a…
Do you want to finish strong in 2017? If you want great results by the end of this year, boost accountability today. Unfortunately, accountability is like rain. Everyone knows it’s good for you, but no one wants to get wet! The term “accountability” is frequently used without supporting actions, so it loses its meaning within organizations.…
A grandfather of a friend came to America from Eastern Europe. After being processed at Ellis Island, he went into a cafeteria in lower Manhattan. He sat down at an empty table and waited for someone to take his order. Of course nobody did. Finally, a woman with a tray full of food sat down…
Excellent leaders help their teams by clearly and specifically defining the actions, timing and results they expect from others and from themselves. For each member of your team, make certain you communicate the 3W’s (What, Who and When). We use a very similar format with our coaching clients to help them drive millions of dollars…
Been to the ocean lately? Always strikes me how you can get knocked down by a wave, struggle to get back to your feet only to be staring another wave in the face. That's how the current world of continuous, rapid change can feel. Back in the 1950's, you might have seen only one technological change…
I love facial tattoos! In fact, I wish everyone had a great big one. No, I am not talking about going to the local parlor and getting your face all inked up. However, the tattoo I am referring to makes just as big of an impression on those around you. Video of 26dbYifs0mA Facial tattoos…
When employees don’t get the necessary information to perform their jobs, including asnwers to the fundamental four questsions, they tend to “fill in the blanks” with their own assumptions, and their assumptions are often worst-case scenarios. This is not necessarily a reflection of the leader. It’s our natural human insecurity. We often assume the worst in…
At its most basic level, the job of a leader is to equip team members with knowledge and tools to be successful. A leader is only successful if his/her team is successful. That includes educating team members on organizational systems like budgeting, goal setting, authority levels for spending and training. The leader must also educate…
My son and I used to enjoy the television drama "Numb3rs" on Friday nights. It’s a thinking show where a genius FBI agent applies complex mathematical methods to solve crimes. So I thought, "Why not share some interesting numbers with you?" Not to worry, no math degree or calculators required. 1 - Action is all it takes…
We are pleased to announce that the U.S. Patent office has approved the registration of the Adherence Equation as a registered service mark. We have been applying and validating this simple, yet powerful equation with clients for 14 years. World-class leaders and organizations have used this time-tested formula for executing their plans. A good plan…
