I am a pretty proficient texter, although I can't hold a candle to your average teenager. I recall when I purchased my first iPhone years ago, I was typing a text to my technology partner, Harry. I was encouraging him to do what he does best. I kept is short and sweet by writing, "Just…
Category: Communication
See the Human Behind the Employee
It is important to be human with your team, but it is just as important to see the human behind the employee. The late Fred Rogers of Mister Rogers’ Neighborhood was once asked by TV journalist Charlie Rose in an interview: “How many kids do you think are out there who in 30 years you’ve…
The Cost of Making Assumptions
I proposed to Julie during our first trip to Paris, 38 years ago. The following day we walked up 430 feet to the hilltop of Montmartre, known for its beautiful vistas and abundance of street artists. We lingered amongst the local artists, many of them portrait artists, and all of them aggressive salespeople. We buckled…
Two Words to Motivate
How do I motivate my team, my kids, my spouse, my anyone? It’s an age-old question with a myriad of different answers ... too many to even summarize here. So, in our information-overloaded world, let me boil it down to this. If you want to motivate, then appreciate. We do more for those who appreciate us. The…
First Step to Find a Partner or Best Friend
Julie and I have been married for over 38 years. Our daughter, Grace, and our son-in-law, Teddy, have been married for just over 38 days, but the joy on their faces tells me they are on their way to 38 years too. It’s a blessing any parent can appreciate—your little princess finding her prince. Although…
Modern Day Pacifier
*** Enjoy this sneak peek excerpt from our upcoming book on Restoring Human Connection in a Digital World*** We have a design conflict. Humans are designed to connect for survival, and ultimately, to thrive. Technology, particularly social technology, is designed to keep you engaged with your full attention on the screen. As a result, you cannot pay…
A Helping Hand Connects Us
*** Enjoy this sneak peek excerpt from our upcoming book on Restoring Human Connection in a Digital World *** The warm feeling of well-being that washes over you when you've done something kind isn't just in your head. It's in your brain chemicals, too. Most research on the science behind why kindness makes us feel better…
A Smile Connects Us
*** Enjoy this sneak peek excerpt from our upcoming book on Restoring Human Connection in a Digital World *** All growth occurs when we are uncomfortable. So, act first, then feel the benefits of your actions. Celebrities and famous athletes often tout their “platform” to communicate messages. Well, we all have our own platform called our…
Give a Compliment to Connect
*** Enjoy this sneak peek excerpt from our upcoming book on Restoring Human Connection in a Digital World *** Building human connections starts with one small act of reaching out. You must go first to take that action. Ask a room of 1,000 people if they like being complimented, and you will get 1,000 hands raised (if…
Reach Out to Connect
Building healthy, human connections starts with one small act of reaching out. You must go first to take that action. Going first is like tipping the first domino in a long, intricate chain. At first, it’s just one quiet, deliberate, gentle push. But that single act sets everything else in motion. It creates momentum, invites…
