Enjoy this excerpt from our new book, Healthy Leadership. We often hear leaders say that they will appreciate their teams once a certain goal is achieved. These leaders do not understand the power of appreciating progress. Healthy leaders appreciate results and progress. They understand that employees want to feel connected to their leader, their organization, and…
Category: Communication
What’s Your Ratio?
Enjoy this excerpt from our new book, Healthy Leadership. Research from Gallup revealed that the most effective teams have at least a 3:1 ratio of positive to negative interactions. Demonstrating appreciation for contributions is a powerful way to create a positive interaction. On the home front, this same research found the ratio for the most effective…
The Tone of Reliability
In an age when much more is being written than spoken, appreciation for the tone of the written word is being lost. For example, a typical cryptic text or email relies on emojis to communicate a serious, sarcastic, or playful tone. Even the craftiest emoji user loses subtle intended meaning. When you are speaking, the…
Connecting
Here is an excerpt from Leadership Matters. It contains 31 daily insights to inspire extraordinary results. day 7: Connections How often do you hear people speak with envy about companies with “real heart”? Companies like Starbucks, Ben & Jerry’s, Southwest Airlines, Harley-Davidson, Nordstrom, The Container Store, Apple, FedEx, Fossil and Google, to name a few.…
Leadership Blind Spots: A Lesson from Seinfeld
All the questions in the world will not help your team if you are not listening. You don’t learn when you’re talking; you learn when you’re listening. Excellent coaches are also excellent listeners and learners. Mark Twain said, “If we were supposed to talk more than we listen, we would have two mouths and one…
Invisibility
Although Harry Potter’s cloak of invisibility is a very cool accoutrement, invisibility is really the last thing that most humans want. Humans have a fundamental need to be seen and heard. Simply acknowledging people, their input or efforts is validating. We don’t require 1,000 likes from social media “friends,” but we do need human-to-human affirmation that…
Leading with Authenticity
Winning leaders are accessible and authentic. That formula for leadership success has not changed in 25 years. Here are some examples and steps you can take to step up your leadership game. For 25 years, we asked lots of clients and colleagues questions about their experiences with strategy execution (what we call "adherence"), including this…
Teamwork
Teamwork is connected independence. Stunning photography and inspirational quotes are combined in The Nature of Excellence 88-page, coffee-table-size ($14.95) or gift size ($7.95) book. Through the twin lens of insight and imagery, you’ll discover the natural excellence that surrounds us. You will also learn from the wisdom of more than 100 successful people who have…
Two Words to Motivate
How do I motivate my team, my kids, my spouse, my anyone? It’s an age-old question with a myriad of different answers... too many to even summarize here. So, in our information overloaded world, let me boil it down to this. If you want to motivate, then appreciate. We do more for those who appreciate us.…
Leadership Clarity and Consistency
Leadership inputs yield predictable organizational outcomes, particularly during uncertain times. This infographic illustrates the effects of leadership clarity and consistency versus leadership ambiguity and inconsistency. Your team's health and productivity are your choice. They are depending on your clarity and consistency now more than ever. Contact us to discuss how we can help. ------------------------------------Check out 7 Moments... that…