Texting and Mastery

I am a pretty proficient texter, although I can't hold a candle to your average teenager. I recall when I purchased my first iPhone years ago, I was typing a text to my technology partner, Harry. I was encouraging him to do what he does best. I kept is short and sweet by writing, "Just…

10 Graceful Lessons

Here are 10 lessons Julie learned from her mom, Grace Davis. Julie shared these lessons at her mom's memorial service on Nov. 15, 1994, and we want to share them with you now: Always know how very special you are – God only made one of you.  Believe in yourself. Make connections, touch lives. Everyone…

Leading on Purpose

Cheryl Johnson King is EVP and Chief People Resources Officer for HealthEquity and has been a client at two different companies, Fossil and ULTA Beauty. During one of our original discussions years ago, we talked about how creating a compelling purpose can ignite a personal passion to go the extra mile. Cheryl was reflecting on one…

My Very Best Friend

In Healthy Leadership, the chapter on Positivity addresses talking yourself up. That section starts with: “You talk more to yourself than to anyone else in the world. You are the only one who is with you 100 percent of the time. The conversations you have with yourself have an overwhelmingly high impact on your mindset compared to…

Guacamole and Customer Value

For years, Julie and I had a date night each Wednesday night while our children were young. We would often go to dinner at a local Tex-Mex restaurant. An experience during one of our visits helped me see the direct, positive business impact of passionately performing employees. An energetic waiter came charging up to our table…

Are You a Boss or a Leader?

Being the boss does not necessarily mean you are leading. Here are 10 characteristics that will help you determine if you are having a positive impact on your employees. A boss knows it all; a leader is always learning. A boss gives answers; a leader seeks solutions. A boss talks more than listens; a leader…

See the Human Behind the Employee

It is important to be human with your team, but it is just as important to see the human behind the employee. The late Fred Rogers of Mister Rogers’ Neighborhood was once asked by TV journalist Charlie Rose in an interview: “How many kids do you think are out there who in 30 years you’ve…

Builder or Wrecker?

Healthy leaders are great builders. This poem by Charles Franklin Benvegar offers a powerful perspective... As I watched them tear a building down,A gang of men in a busy town.With a ho-heave-ho and a lusty yell,They swung a beam, and the sidewall fell. I asked the foreman, “Are these men skilled,The men you’d hire if you…

Engaging Hearts and Minds

Strategy is 90% execution, and 90% of execution is people. So, if you can engage your team’s minds and hearts, you will get a BIG payoff – discretionary effort. Employees willingly giving their precious resources – time and energy – to achieve goals. In short, they will act like owners of the business. That’s the…