Sharing Strength Stories

An exercise that encourages you and others is to share “strength stories.” During strength stories, team members share a verbal narrative about a time when they were at their very best. Have them conjure details of that time: what they were doing, who they were interacting with, what they accomplished, and how they felt. As…

A Matter of Mistakes

We have been blessed with the opportunity to serve hundreds of CEOs since we started our leadership advisory business. Our clients lead Fortune 1000 enterprises, mid-market companies and smaller, growth businesses. We continue to grow with them and learn from them. So, in this new series, we will share the best leadership advice that one…

Respect People and Perspectives

Before you show your team members compassion, you must first show them the most basic form of respect: acknowledging them and their perspectives. Simply acknowledging someone and their challenges can make things better even if it cannot make things right. Many well-intentioned leaders often fall short in this area. It’s not that they don’t want…

Lead with Empathy and Compassion

Seeing the human behind the employee starts with empathy and compassion. These are two fundamentally different but closely related concepts. Empathy is an awareness of others’ emotions and feelings. Compassion is an emotional response to empathy and creates a desire to help—it converts a feeling into action. A healthy leader taps into these two sides…

Culture is Core

The results are in – culture is core to healthy growth! In 2022, when Korn Ferry surveyed more than 15,000 executives worldwide as part of its World’s Most Admired Companies Research, two-thirds said they felt culture accounted for more than 30% of the market value of their respective organizations. A Harvard Business Review study found…

Gandhi on Customer Service

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Customer service initiatives tend to resurface with new packaging every so often as leaders re-learn the importance of the customer to their businesses. Although the environment changes, the fundamentals of leading a great organization have been stable for decades, and some would argue even centuries. For example, here is a poignant quote for today’s leader…

Cultivating Healthy Leadership

Healthy growth starts with the leader, but it’s not about the leader. Leadership matters today more than ever. Leadership matters when your business is improving and when it is declining. Leadership matters in an up economy and in a down economy. Leadership matters when you are in the board room and when you are in…

Leadership Clarity and Consistency

Leadership inputs yield predictable organizational outcomes, particularly during uncertain times. This infographic illustrates the effects of leadership clarity and consistency versus leadership ambiguity and inconsistency. Your team's health and productivity are your choice.  They are depending on your clarity and consistency now more than ever. Contact us to discuss how we can help. ------------------------------------Check out 7 Moments... that…