Leader as Light

All living organisms move toward things that are life-sustaining and away from those that are life depleting. We see this in action when the plant on our windowsill moves toward the sunlight. Light activates chemical reactions in plants and people that generate life-giving energy. This movement toward light is called the heliotropic effect. It’s a…

Healthy Leadership

We want a healthy diet, finances, emotions, and habits too,But what about healthy leadership for me and you? Whether you lead a hundred people or just three,The healthy leader’s mantra is “Team over me.” The journey toward healthy leadership starts with you,To humility and service, we must stay true. Begin with principles like love, positivity,…

Liberty and Passion for All

With Independence Day right in front of us, I wanted to share this video from a visit to the Statue of Liberty to illustrate how passion enables us to perform ordinary tasks in extraordinary ways. https://youtu.be/86ad8SmgkiU You can inspire your team to deliver passionate performance by fulfilling six universal needs: 3 Intellectual needs:  Achievement, Autonomy,…

A Picture Says 10,000 Words

When I spoke at an Inc. magazine-sponsored Build LIVE event in Boston, a very talented graphic facilitator, Kelvy Bird, captured my 10,000+ word presentation in this picture. Kelvy had never heard my presentation before, so she was listening, organizing, capturing, and creating this in real-time ... impressive! So, for those of you who don’t like…

Guacamole and Customer Value

For years, Julie and I had a date night each Wednesday night while our children were young. We would often go to dinner at a local TexMex restaurant. An experience during one of our visits helped me see the direct, positive business impact of passionately performing employees. An energetic waiter came charging up to our table…

Connecting

Here is an excerpt from Leadership Matters. It contains 31 daily insights to inspire extraordinary results. day 7: Connections How often do you hear people speak with envy about companies with “real heart”? Companies like Starbucks, Ben & Jerry’s, Southwest Airlines, Harley-Davidson, Nordstrom, The Container Store, Apple, FedEx, Fossil and Google, to name a few.…

Fill the Knowing-Doing Gap

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The world’s most admired companies know how to stick with it. They may not have completely eliminated the knowing-doing gap, but they have certainly reduced it enough to create a significant competitive advantage. Of course, it’s nice to be recognized as one of the world’s most admired companies. However, bottom-line results are also a key…

Leadership Blind Spots: A Lesson from Seinfeld

blind spots

All the questions in the world will not help your team if you are not listening. You don’t learn when you’re talking; you learn when you’re listening. Excellent coaches are also excellent listeners and learners. Mark Twain said, “If we were supposed to talk more than we listen, we would have two mouths and one…