Engaging Hearts and Minds During a Pandemic

PPFalseCover

In today’s hyper-competitive market, a burning question for most companies is: “How can we achieve a significant and sustainable competitive advantage in order to retain our customers?” After all, keeping existing customers is five times less expensive than finding new ones. That’s good business in anyone’s book. Consider this: About 70% of customers’ buying decisions…

15 Dos and Don’ts for Highly Engaging Leaders

superheroes_0

Since 1999, I have worked, coached, trained, and studied well over 25,000 leaders. In that time, 15 common practices have been revealed for highly engaging leaders. Think of this as a to-do list if you aspire to inspire. Engaging Leaders Do: Install a rigorous selection process to ensure they hire only the best and brightest.…

4 Questions to Build a Purpose-Driven Team

gps

You've probably heard the adage, "Make every minute count!" But count toward what? How do you know if your minutes count? To know, you have to measure your time and effort against something. That something is your purpose. Without a compelling purpose, you are just putting in time. Your mind might be engaged, but your heart…

What You See Is What You Get

The more you praise and appreciate others, the more you will find to praise and appreciate. We challenge you to genuinely express your appreciation for someone three times this weekend. We'd love to hear what you find! --------------------------- Learn more practical tips to get the BEST from yourself and others in Orchestrating Attitude.

Ask the Right Questions

question-heads_2

The fastest way to change the answers you receive is to change the questions you ask.   -------------------- In The 5 Coaching Habits of Excellent Leaders, coaching habit #2 is "ASK Questions to Engage". “Lee and Julie deliver powerful lessons. As inspirational as it is practical. A vital tool for leaders at any career stage. An…

Igniting Passionate Performance

Handshake

In today’s hyper-competitive market, traditional competitive factors like product design, technology and distribution channels are harder to sustain. Eighty percent of the U.S. gross domestic product comes from services and information which are created and delivered by people. So, your people – and the performance they deliver – are the defining competitive advantage for your organization.…

Ask Purposeful Questions to Boost Engagement

bowhunter

  Plenty of books are filled with lists of questions, but asking questions without a clear objective is like playing the question lotto. Very occasionally you might get lucky and win, but most of the time you will come up empty-handed. That’s a loss for you and for your team member. There is rarely a…

Who Cares?

Penguins_0

People don’t care how much you know until they know how much you care. This applies to employees, children, students, a volunteer committee – whoever sees you as a leader. Caring meets one of six fundamental human needs, that when fulfilled, ignites Passionate Performance in your team. But like most things we hold true and important for…

3 Keys to Motivating Millennials

meeting-overhead_0

  My work with Millennials for the past 10 years and independent research reveal three key workplace needs of Millennials. As a leader, if you fulfill these needs, you are on your way to motivating Millennials to achieve great things for your team.            They are the need for Purpose, Autonomy and Mastery, all of which…

A Moment to Connect

group-high-five

How often do you hear people speak with envy about companies with “real heart”?  Companies like Starbucks, Ben and Jerry’s, Southwest Airlines, Harley-Davidson, Google and FedEx to name a few. Outsiders are constantly looking for their “secrets” to success.  The secret lies in the hearts of their employees… working together.   Nothing we achieve in this world is…