When it comes to Conflict Resolution... It's not about the -; it's about the +. It's not about your win; it's about the win. It's not just about the words; it's about the sincerity behind the words. In long-distance conflict, it's not about e-mail; it's about being real! With high emotion, it's not about the…
If money does not motivate then what does motivate? Last issue I shared my Passionate Performance model for engaging the hearts and minds of your team. Many of our clients have used this simple approach to ignite their teams' performance. I developed the Passionate Performance model in 2003, so it's great to have it validated…
It's great to have an Open Door Policy, but to effectively resolve conflict you must also have an Open Mind Policy. One way to open your door and your mind is to take AIM at conflict. It's a simple, yet powerful, approach that is outlined in The Manager's Conflict Resolution Handbookby Ilayne Geller, Ph.D.: Attitude—your…
It’s easier to teach leadership that it is to model it. This certainly holds true when it comes to the most important trait for a leader, or anyone else for that matter – Integrity. No one I know walks the talk better than Zig Ziglar. He is a perfect reflection of integrity. Even as times…
Your mind is your ultimate personal computer. Like your laptop at home, sometimes you might forget to turn on your mental virus protection program allowing negative thoughts to invade your mind - without even realizing it. So, the computer adage "Garbage in, garbage out" as it applies to your mind should really be "Garbage in,…
This report is an excerpt from the book "7 Moments… That Define Excellent Leaders".) In 7 Moments… That Define Excellent Leaders, the third moment is a Moment to Act. Picture this – at birth, all you have is a jar of 27,375 jellybeans – one for every day of an average 75-year life expectancy. Since that…
What’s the one thing we do more than anything else, but typically do it less effectively than anything else? Communicate. Virtually every leader with whom I have ever spoken, regardless of the team’s size or maturity, acknowledged the need to improve communication. Here are some reasons to pay attention to your communication: Watson Wyatt Worldwide…
A Moment to Plan is the second defining moment discussed in 7 Moments… that Define Excellent Leaders. Several centuries ago, a Japanese emperor commissioned an artist to paint a bird. A number of months passed, then several years, and still no painting was brought to the palace. Finally, the emperor became so exasperated; he went…
Taking a stand, for anything, requires courage. Courageous leadership is knowing what's right and then acting on it. For instance, during the Nazi occupation of his country in WWII, King Christian X of Denmark noticed a Nazi flag flying over a Danish public building. He immediately called the German commandant, demanding that the flag be…
This report is an excerpt from the book "7 Moments… That Define Excellent Leaders".) As we have all learned through some of life’s harder lessons – whether it’s helping a friend through a tough time, coaching a little league team or working on a critical project – giving our best always gets the best results.…
