The fourth growth factor in the healthy growth process is positive coaching. Like world class athletes, people at work reach their full potential when they are positively and frequently coached. Gallup research has reinforced this need for today’s workers who want a coach instead of a boss and ongoing coaching conversations instead of annual reviews.…
Category: Team Leadership
Leading on Purpose
Cheryl Johnson King is EVP and Chief People Resources Officer for HealthEquity and has been a client at two different companies, Fossil and ULTA Beauty. During one of our original discussions years ago, we talked about how creating a compelling purpose can ignite a personal passion to go the extra mile. Cheryl was reflecting on one…
Guacamole and Customer Value
For years, Julie and I had a date night each Wednesday night while our children were young. We would often go to dinner at a local Tex-Mex restaurant. An experience during one of our visits helped me see the direct, positive business impact of passionately performing employees. An energetic waiter came charging up to our table…
Are You a Boss or a Leader?
Being the boss does not necessarily mean you are leading. Here are 10 characteristics that will help you determine if you are having a positive impact on your employees. A boss knows it all; a leader is always learning. A boss gives answers; a leader seeks solutions. A boss talks more than listens; a leader…
Builder or Wrecker?
Healthy leaders are great builders. This poem by Charles Franklin Benvegar offers a powerful perspective... As I watched them tear a building down,A gang of men in a busy town.With a ho-heave-ho and a lusty yell,They swung a beam, and the sidewall fell. I asked the foreman, “Are these men skilled,The men you’d hire if you…
Engaging Hearts and Minds
Strategy is 90% execution, and 90% of execution is people. So, if you can engage your team’s minds and hearts, you will get a BIG payoff – discretionary effort. Employees willingly giving their precious resources – time and energy – to achieve goals. In short, they will act like owners of the business. That’s the…
Connecting Work and Personal Values
With the current war for talent in full blaze, your organizational culture has become a critical retention tool. We have worked on hundreds of organizational culture projects for 20+ years and observed the strongest cultures directly connect work and personal values. This enables employees to align with both sets of values without having to be…
3 Words to Change the World
Although it’s an ambitious goal to change the world, we often underestimate our singular power to change the world of those around us. We don’t have to be a billionaire giving away cars or houses to positively change someone’s world. We each have that same power. We don’t even have to do anything! We only have…
Aligning Your Culture
The word culture is derived from the Latin word “colere” which means to tend to the earth and grow or cultivate and nurture. Culture is so simple yet can be complex to change. It is invisible, but most powerful when it is visible. It is spoken, and it is also unspoken. It is internal but…
Your Team’s Compelling Purpose
Cheryl (Johnson) King was a client of ours when she was a leader at Fossil Group, Inc., a watch manufacturer and lifestyle brand, and then again at Ulta Beauty. Now she is Chief People Officer at HealthEquity. We talked about how connecting to meaningful work ignites a personal passion to go the extra mile. Cheryl…
