With each column I write, I carefully consider the point I want to make. I draft the column, reflect on it, tweak it, and review it before I submit it to my editor, who does some of the same. Unfortunately, that type of careful thought and reflection doesn't always happen in the business environment. Today's…
As with a building, a team is only as strong as the foundational values on which it is built. And just as in a building, cracks in a team’s foundation can be difficult to spot. Problems with a team’s foundational values can initially look like some simple flaw in the exterior. If you find yourself…
In today's information-overloaded workplace, it can be challenging for leaders to decide what to communicate to employees and what to withhold. It's easy to say to yourself, "They don't really need to know all that" or "My team won't really understand" or "I don't think they can handle that news right now." But the truth…
Here is an excerpt from Lee’s latest book, Leadership Matters. It contains 31 daily insights to inspire extraordinary results. day 6: Communication What’s the one thing leaders do more than anything else that’s the same thing that can always be improved? Answer: Communication. Melissa Reiff, President of The Container Store, a perennially top-ranked company on…
When it comes to Conflict Resolution... It's not about the -; it's about the +. It's not about your win; it's about the win. It's not just about the words; it's about the sincerity behind the words. In long-distance conflict, it's not about e-mail; it's about being real! With high emotion, it's not about the…
No doubt, we live in a mega-connected world... Linked in, Face book, three email accounts, blogs galore, Blackberries, instant messaging, real-time stock updates, photo downloads from outer space. Most of us are so connected we couldn’t disconnect if we tried (lest we stare down the dark tunnel of technology withdrawals). But I am talking about…
One of the keys discussed in my Orchestrating Attitude webinar is to speak with strength. The words we use are more powerful than we can imagine. There is power in the words that we use, the things that we say, and the things that we do. Most people greet each other with words that have…
What’s the one thing we do more than anything else, but typically do it less effectively than anything else? Communicate. Virtually every leader with whom I have ever spoken, regardless of the team’s size or maturity, acknowledged the need to improve communication. Here are some reasons to pay attention to your communication: Watson Wyatt Worldwide…
What’s the one thing we do more than anything else, but typically do it less effectively than anything else? Communicate. Virtually every leader with whom I have ever spoken, regardless of the team’s size or maturity, acknowledged the need to improve communication. Here are some reasons to pay attention to your communication: Watson Wyatt Worldwide…
