Every organization has a culture by default. Few organizations have a culture by design. Even when an organization has intentionally integrated its culture as part of its strategy, business growth naturally forces culture disintegration. The more a growing organization wants to keep its culture the same, the more it must change what it does. Culture can be…
Leading CEO's have acknowledged the importance of organizational culture for years. The current environment has simply underscored its importance. Here are a few perspectives on culture from leading CEOs: "If you are lucky enough to be someone’s employer, then you have a moral obligation to make sure people do look forward to coming to work…
The late, great Zig Ziglar spoke truth! He still speaks truth today through his super son, Tom. My absolute favorite Zig quote is, "You can get everything in life you want if you will just help enough other people get what they want." During trying times, people tend to focus on meeting their own needs. I certainly do! That's when I replay…
Here's to an inspiring weekend! Share this with others to inspire their weekends also.
I am honored to serve on the Board of Pacicific Seafood, the largest, vertically integrated seafood company in North America. They are a model company for implementing our Passionate Performance engagement concepts deep into their organization, and they have a great culture and impressive business results to show for it! This engagement model is based…
In today’s hyper-competitive market, a burning question for most companies is: “How can we achieve a significant and sustainable competitive advantage in order to retain our customers?” After all, keeping existing customers is five times less expensive than finding new ones. That’s good business in anyone’s book. Consider this: About 70% of customers’ buying decisions…
Necessity is the mother of invention. This aphorism has been clearly illustrated during the current economic challenge. More than a few of our clients have shared stories of projects or initiatives that have been dragging on for up to two years but have been brought to fruition in just a few weeks. How can…
Since 1999, I have worked, coached, trained, and studied well over 25,000 leaders. In that time, 15 common practices have been revealed for highly engaging leaders. Think of this as a to-do list if you aspire to inspire. Engaging Leaders Do: Install a rigorous selection process to ensure they hire only the best and brightest.…
How do you measure success? Is it by financial security, career growth, community involvement, quality of relationships, spiritual centeredness or the legacy you leave? Whichever measure you choose, your attitude is the single most important factor in achieving success. The topic of attitude can be conceptual and confusing. In fact, as we go through life…
Truism: no trend goes on forever. This truism prevents complacency during good times and instills hope during tough times. I originally wrote the the attached report 2001 to address how to lead in an economic downturn, then I revised it in 2008. Well, 2020 seems to be singing the same song to leaders. There are…
