Ally or Critic?

Do you coach your team in real-time? What are the possibilities for offering feedback, adjusting on the fly, tweaking execution, changing plans mid-game if needed, and encouraging them? Not only does your team deserve a leader to help them realize their full potential, but Gallup’s research also reveals that your team wants a coach, not…

Appreciate Progress

We often hear leaders say that they will appreciate their teams once a certain goal is achieved. These leaders do not understand the power of appreciating progress. Healthy leaders appreciate results and progress. They understand that employees want to feel connected to their leader, their organization, and their purpose—not just after the final buzzer when…

Leadership is a Way of Life

In honor of our dear friend and beloved leader, the late Colleen Barrett, we wanted to share this post again. Additional posts that feature Colleen can be found here. A few years ago, Lee had the privilege to sit down and chat with Colleen Barrett, President Emeritus of Southwest Airlines (and Queen of their LUV culture).…

Connect to Contributions to Fulfill the Need for Appreciation

Charles Plumb was a U.S. Naval Academy graduate, one of the original Top Gun pilots, and a pilot in Vietnam. On May 19, 1967, during his 75th combat mission (five days before the end of his tour), his plane was shot down. He ejected and parachuted into enemy hands, where he spent six years in…

Rituals Connect Us

Back in your childhood, you may have belonged to a club that had a secret handshake. Just knowing that handshake made you feel like you were a part of the group, right? It was a “belonging” factor that made you feel connected. The handshake was something special that only members could do or know. In…

The Goodness of God

Tom Fox is the former physician and current gifted photographer whose inspiring images grace the pages of The Nature of Excellence. This majestic image is one of Tom’s "flower-scapes" in the Wind River Range (near the Rocky Mountains of Wyoming).  The amazing proliferation of alpine sunflowers leads the eye to the beautiful, secluded lake below—while…