Healthy growth starts with the leader, but it’s not about the leader. Leadership matters today more than ever. Leadership matters when your business is improving and when it is declining. Leadership matters in an up economy and in a down economy. Leadership matters when you are in the board room and when you are in…
A common misperception among leaders is that once you get to a certain level, you should consider only a 30,000-foot perspective (i.e., the big picture) of your business. Although a high-level perspective is necessary for leadership success, it must be accompanied by an in-depth understanding of your team’s operation (e.g., your drivers of cost, profit,…
In 1951 Toyota launched their Creative Idea Suggestion System and it is still going strong. Toyota receives one million ideas per year from its employees and at one point, Toyota received more than three million ideas from employees in one year. This level of involvement is not achieved by using a suggestion box. It is achieved by engaging the minds of…
William James, the father of psychology, stated that the most fundamental psychological need is to be appreciated. We all want to feel fully appreciated for our work. The payoff for inspiring leaders is that people do more for those who appreciate them. Although leaders widely recognize the need for appreciation, it tends to be a…
I am honored to serve on the Board of Pacicific Seafood, the largest, vertically integrated seafood company in North America. They are a model company for implementing our Passionate Performance engagement concepts deep into their organization, and they have a great culture and impressive business results to show for it! This engagement model is based…
In today’s hyper-competitive market, a burning question for most companies is: “How can we achieve a significant and sustainable competitive advantage in order to retain our customers?” After all, keeping existing customers is five times less expensive than finding new ones. That’s good business in anyone’s book. Consider this: About 70% of customers’ buying decisions…
Since 1999, I have worked, coached, trained, and studied well over 25,000 leaders. In that time, 15 common practices have been revealed for highly engaging leaders. Think of this as a to-do list if you aspire to inspire. Engaging Leaders Do: Install a rigorous selection process to ensure they hire only the best and brightest.…
You've probably heard the adage, "Make every minute count!" But count toward what? How do you know if your minutes count? To know, you have to measure your time and effort against something. That something is your purpose. Without a compelling purpose, you are just putting in time. Your mind might be engaged, but your heart…
The more you praise and appreciate others, the more you will find to praise and appreciate. We challenge you to genuinely express your appreciation for someone three times this weekend. We'd love to hear what you find! --------------------------- Learn more practical tips to get the BEST from yourself and others in Orchestrating Attitude.
The fastest way to change the answers you receive is to change the questions you ask. -------------------- In The 5 Coaching Habits of Excellent Leaders, coaching habit #2 is "ASK Questions to Engage". “Lee and Julie deliver powerful lessons. As inspirational as it is practical. A vital tool for leaders at any career stage. An…
