We invite you to an engaging and practical TeleClass series based on our new book, The Power of Positive Coaching. We will personally facilitate these TeleClasses to help you elevate your coaching game and create a coaching culture. Series of three, 45-minute TeleClasses: Class #1 - Power of Positive Class #2 - Building a…
You must get your mind right before you can get your team right. Your mindset has significant influence on how you perform, lead, and coach. Psychologist Carol Dweck asserts, based on decades of research, that how we see ourselves is a major factor in what we ultimately achieve. You will rise to the level of…
In Orchestrating Attitude we discuss controlling your inputs. Your mind is your ultimate personal computer. Like your laptop at home, sometimes you might forget to turn on your mental virus protection program allowing negative thoughts to invade your mind – without even realizing it. So, the computer adage “Garbage in, garbage out” as it applies…
Have a need? Help someone else succeed. Shift your focus to what you have instead of what you're lacking, then share it. Life has a predictable way of boomeranging the good we put into the world right back to us. -------------------- In Orchestrating Attitude, we discuss practical actions you can take to control your…
To be clear up front, the title of this post is not referring to a customer service policy. Rather, it is referring to a human service policy. Let's jump right in and try to put things into perspective. The next time you have to deal with a frustrated customer, grumpy boss, disrespectful colleague or a…
I love facial tattoos! In fact, I wish everyone had a great big one. No, I am not talking about going to the local parlor and getting your face all inked up. However, the tattoo I am referring to makes just as big of an impression on those around you. Video of 26dbYifs0mA Facial tattoos…
"Lauren!" Hank scolded, "you really must stop worrying so much. You’ve made it a full-time job! You worried about James failing high school. You worried that the girls would marry deadbeat husbands who wouldn’t provide for them. You worried about our flights getting cancelled before our vacation. Last month, when you had that cold, you…
Julie and I have a special family ritual with our children. On their twelfth birthday they can select any city in the continental United States to visit for a special celebration alone (i.e., sans siblings) with mom and dad. I recall our trip with our middle child to New York City on her 12th birthday. Having been there…
Getting the BEST from ourselves and others requires the right attitude. Here is a short video from our latest release that addresses practical ways you can orchestrate your attitude. Video of x31-F_dE-Es View sample pages of this beautifully designed gift book and purchase copies HERE
The moment to change is one of the trickiest defining moments discussed in 7 Moments… that Define Excellent Leaders. Trees grow up through their branches, down through their roots and grow wider with each passing year. As growth occurs, trees eventually shed their protective bark to make way for growth. Humans are the same way. Just…
