Can you recite the flight attendant’s safety speech? We bet you can. You know, the one that goes something like, “. . . In the event of a loss of cabin pressure, an oxygen mask will drop from above. If you are traveling with a child, place your mask on first . . ..” We…
Jeff Immelt is the former CEO of General Electric and a three-time recipient of Barron’s “World’s Best CEO.” One of Immelt’s leadership tips is: Manage by setting boundaries, with freedom in the middle (in other words, give your employees autonomy). He says, “The boundaries are commitment, passion, trust, and teamwork. Within those boundaries, there’s plenty…
When it comes to coaching, questions are actually the answer. By simply asking questions, your employees will reveal challenges and opportunities that could potentially take you months or even years to identify. Remember, we all want to be seen and heard, and asking questions meets that need. Asking questions and then really listening demonstrates personal…
Oftentimes, cultivating talent isn’t a linear path—it zigs and zags. As part of your role in helping your employees find their sweet spots, you need to structure their wanderings with a sense of direction. This was true of Tony Robbins. Most people know him as a self-help author, speaker, and philanthropist who has transformed millions…
Most types of sports equipment—a golf club, a tennis racket, a baseball bat—have a certain spot that, if the ball hits it, will give the player the optimal result. Hitting this sweet spot yields a long drive down the fairway, a swift crosscourt return, or a home-run swing. If you have experienced it, you know…
Do you coach your team in real-time? What are the possibilities for offering feedback, adjusting on the fly, tweaking execution, changing plans mid-game if needed, and encouraging them? Not only does your team deserve a leader to help them realize their full potential, but Gallup’s research also reveals that your team wants a coach, not…
Enjoy this excerpt from our new book, Healthy Leadership. Julie and I love the Olympics. In fact, we were thrilled when they started alternating the summer and winter Olympics so that we would only have to wait two years instead of four to watch the games. The Olympics embody all that is good and inspiring about…
All the questions in the world will not help your team if you are not listening. You don’t learn when you’re talking; you learn when you’re listening. Excellent coaches are also excellent listeners and learners. Mark Twain said, “If we were supposed to talk more than we listen, we would have two mouths and one…
Video of 8vvE9Dhe9Jk Embarrassingly, this really happened to me! To really listen we must use our ears and our eyes. This was a lesson from my youngest child. There are 12 secrets YOUR kids want YOU to know in Please Listen Up, Parents. It's a practical parenting book written by my three children. Enjoy this…
I have the best older sister in the world. Donna was always (and still is!) maternal and caring even though we are only 3 years apart and much older than we were in the above photo. Like several of our relatives, Donna dedicated herself to the field of education, and more accurately, to the people…
