Cheryl (Johnson) King was a client of ours when she was a leader at Fossil Group, Inc., a watch manufacturer and lifestyle brand, and then again at Ulta Beauty. Now she is Chief People Officer at HealthEquity. We talked about how connecting to meaningful work ignites a personal passion to go the extra mile. Cheryl…
Category: Team Leadership
Thank You!
This week marks 27 years of service, so we want to thank you for your support and encouragement. It has been a blessing to serve over 100,000 leaders since 1999. Please accept these two small gestures of gratitude: FREE manifestos that address the five factors of Healthy Growth. FREE self-assessments with real-time feedback reports to help you elevate your…
Pretzel Moments
Years ago, I drove through a custard stand with my three young children. As they were contemplating toppings, I saw the topping options and exclaimed, “They offer pretzel toppings!” My kiddos were surprised by my excitement about this familiar item on the menu. However, my excitement stemmed from childhood memories of putting crunched pretzels on…
Training Future Leaders
Who is standing in line to become a people manager? Well, that line is short! Getting promoted to a manager was once a key career milestone. Today, many early-career professionals consider it a punishment. A survey of 10,000+ LinkedIn users revealed that 69% of them would leave their job if they had a bad manager.…
Power of Connection at Work
Consider this: Your friends were strangers to you at one point. Our connections with friends are critical to our personal and professional well-being. In fact, having a best friend at work is the single best predictor of engagement at work from Gallup’s longstanding Q12 engagement survey. We are designed to connect, so we long to…
5 C’s of Communication
Communication is typically the lowest-scoring topic on any climate or culture survey. It has been that way for decades. During times of crisis or disruptive change, leaders are required to elevate their communication game to keep their teams focused, connected, and productive. These 5 C's of communication serve as a checklist for leaders: Calm Confident Clear Compassionate Consistent.…
Resilient Leadership Mindset and Actions
Uncertainty really elevates the need for leaders to bring the right mindset and actions to their teams. Here are some quick tips to help you lead with resilience during these uncertain times. Contact us to see how we can support you and your team.
Order is Freedom
Much of what we do is help leaders and their organizations create order. This order might come in the form of a crisp meeting rhythm, culture alignment, a clear growth plan, an accountability process, a consistent way of communicating, or a defined approach to developing future leaders. Predictably, the client’s newfound order frees them up…
Guacamole and Customer Value
For years, Julie and I had a date night each Wednesday night while our children were young. We would often go to dinner at a local Tex-Mex restaurant. An experience during one of our visits helped me see the direct, positive business impact of passionately performing employees. An energetic waiter came charging up to our table…
Followership
A few years back, I had the privilege of interviewing the late Colleen Barrett, President Emeritus at Southwest Airlines and chief nurturer of their famed culture. She was a treasured friend. You can watch that interview here. Colleen was as good a follower as she was a leader. During our interview, she addressed the concept…
