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Communication is typically the lowest-scoring topic on any climate or culture survey. It has been that way for decades. During times of crisis or disruptive change, leaders are required to elevate their communication game to keep their teams focused, connected, and productive.
These 5 C’s of communication serve as a checklist for leaders:
- Calm
- Confident
- Clear
- Compassionate
- Consistent.
Funny, it seems that work and home would be better places if we applied these 5 C’s every day, not just during a crisis.
Take a moment to refine your team communication to ensure it is aligned with these 5 C’s.
Here’s to more focused, connected, and productive teams, at work and at home.