A few years ago, I had the privilege to sit down and chat with Colleen Barrett, President Emeritus of Southwest Airlines. We covered lots of topics. In this particular segment Colleen shared her thoughts on leadership as a way of life.
Her book with Ken Blanchard, Lead with LUV, is a quick-read and chock-filled with nuggets for today’s leader.
Colleen is a very special leader and a truly authentic person (most great leaders are). A leader is not a title or a role you play sometimes. A leader is who you are and how you live.
Enjoy the interview …