What You See Is What You Get

The more you praise and appreciate others, the more you will find to praise and appreciate. We challenge you to genuinely express your appreciation for someone three times this weekend. We'd love to hear what you find! --------------------------- Learn more practical tips to get the BEST from yourself and others in Orchestrating Attitude.

Guacamole and Customer Value

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For years, Julie and I had a date night each Wednesday night while our children were young.   We would often go to dinner at a local TexMex restaurant.  An experience during one of our visits helped me see the direct, positive business impact of passionately performing employees. An energetic waiter came charging up to…

Connecting

Here is an excerpt from Leadership Matters. It contains 31 daily insights to inspire extraordinary results. day 7: Connections How often do you hear people speak with envy about companies with “real heart”? Companies like Starbucks, Ben & Jerry’s, Southwest Airlines, Harley-Davidson, Nordstrom, The Container Store, Apple, FedEx, Fossil and Google, to name a few.…

Ask the Right Questions

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The fastest way to change the answers you receive is to change the questions you ask.   -------------------- In The 5 Coaching Habits of Excellent Leaders, coaching habit #2 is "ASK Questions to Engage". “Lee and Julie deliver powerful lessons. As inspirational as it is practical. A vital tool for leaders at any career stage. An…

Igniting Passionate Performance

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In today’s hyper-competitive market, traditional competitive factors like product design, technology and distribution channels are harder to sustain. Eighty percent of the U.S. gross domestic product comes from services and information which are created and delivered by people. So, your people – and the performance they deliver – are the defining competitive advantage for your organization.…

Stapling Apples to Trees

Let’s say I have an apple tree in my backyard. Each year its apples are dry, wrinkled, brown and pulpy. After several seasons my wife says, “It doesn’t make any sense to have this huge tree and never be able to eat any apples. Can’t you do something?” One day my wife looks out the…

Ask Purposeful Questions to Boost Engagement

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  Plenty of books are filled with lists of questions, but asking questions without a clear objective is like playing the question lotto. Very occasionally you might get lucky and win, but most of the time you will come up empty-handed. That’s a loss for you and for your team member. There is rarely a…

Who Cares?

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People don’t care how much you know until they know how much you care. This applies to employees, children, students, a volunteer committee – whoever sees you as a leader. Caring meets one of six fundamental human needs, that when fulfilled, ignites Passionate Performance in your team. But like most things we hold true and important for…

3 Keys to Motivating Millennials

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My work with Millennials for the past 10 years and independent research reveal three key workplace needs of Millennials. As a leader, if you fulfill these needs, you are on your way to motivating Millennials to achieve great things for your team.             They are the need for Purpose, Autonomy and Mastery, all of which…

A Moment to Connect

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How often do you hear people speak with envy about companies with “real heart”?  Companies like Starbucks, Ben and Jerry’s, Southwest Airlines, Harley-Davidson, Google and FedEx to name a few. Outsiders are constantly looking for their “secrets” to success.  The secret lies in the hearts of their employees… working together.   Nothing we achieve in this world is…