Top 10 Employee Selection Mistakes… and Solutions

Selecting the right people is a critical leadership lever that drives growth. Employee selection is the ultimate pay-me-now or pay-me-later leadership proposition. Do it effectively now and reap the benefits of a high-performing team later. Do it fast and cheap now, and pay the price later of increased turnover, underperforming teams, a diluted culture and…

Leadership Matters

In today’s ultra-competitive marketplace, good results aren’t good enough. To win, you need to produce extraordinary results. Extraordinary results come from extraordinarily performing teams. And where there is an extraordinary team, you can bet there is an inspiring leader. That’s why leadership – specifically, your leadership – matters. Leadership matters because extraordinarily performing teams are…

Zooming (of a different sort) to Work Smarter

The human brain is the defining aspect of our humanity. It separates us from every other life form. The gift of thought unites us. We can begin thinking about our own thinking by the time we are nine years old. Cognitive scientists at the Center for Brain Health at the University of Texas at Dallas…

Quit Getting Comfortable

Comfort certainly has its advantages—our comfy chair in the living room, a comfortable routine at work, a comfortable relationship. With all the advantages of comfort, here are some things you should know about the comfort zone before you explore the edge. The comfort zone is where most of life is played. It is certainly where…

Are You in Touch with Your FEBA?

A common misperception among leaders is that once you get to a certain level, you should consider only a 30,000-foot perspective (i.e., the big picture) of your business. Although a high-level perspective is necessary for leadership success, it must be accompanied by an in-depth understanding of your team’s operation (e.g., your drivers of cost, profit,…

Impact

Here is an excerpt from Leadership Matters. It contains 31 daily insights to inspire extraordinary results. day 14: Impact Contrary to the lyrics from a classic rock song, one is not the loneliest number. But it is the most important number! Your thoughts, words, and actions are like individual notes that work in concert to create the…

How Spotify Keeps Score

Inspiring coaches get creative with scoreboards while keeping them relevant to the employees they are managing. For example, Stephen Mansfield, CEO of Methodist Health System in Dallas, has a handy technique to keep his team focused and accountable. His scorecard is literally just that—an index card. Mansfield says, “I have a little handwritten index card…

Clever Signs

Small businesses need every advantage they can get. Clever signage is a great way to make a memorable impression. Here a few we thought you might appreciate:  In a Podiatrist's office: Time wounds all heels.On a Septic Tank Truck: Yesterday's Meals on Wheels.At an Optometrist's Office: If you don't see what you're looking for, you've come to…

How to Front-end Load Accountability

puzzle

Accountability starts at the beginning of the performance process. If we wait until the end, then we are simply imposing consequences rather than creating ownership. Therefore, crystal-clear expectations are the foundation for boosting accountability, but blurry expectations lead to blurry results. Leaders and team members should be able to easily agree on the answer to…